Everything You Need to Know

Frequently Asked Questions

Learn how Dental Revenue 360 helps your practice reconnect with patients, fill open chairs, and recover revenue opportunities without adding more work to your front desk.

What exactly is Dental Revenue 360?
Dental Revenue 360 is an AI-powered patient engagement and revenue recovery system for dental practices. It combines automated patient conversations, missed-call text-back, overdue hygiene reactivation, unscheduled treatment follow-up, email marketing, and performance reporting.
How does AI patient outreach work?
Our automated workflows contact patients through text messages and email. AI-powered conversations can respond to patient interest, collect scheduling preferences, and help identify patients ready for follow-up. Your office remains responsible for confirming appointment availability.
Will this replace my front desk staff?
No. Dental Revenue 360 is designed to support your existing team, not replace it. By automating repetitive outreach and organizing interested patients, your front desk can spend more time serving patients and finalizing appointments.
How do we know when a patient wants to schedule?
When a patient expresses interest, their conversation and scheduling preferences can be reviewed and organized in a follow-up pipeline. Your team can then contact the patient and confirm the appointment.
What happens when our office misses a call?
When the missed-call text-back feature is configured, the system can automatically send a text message to the caller, helping your practice reconnect with potential patients who were unable to reach your team.
Can you reactivate overdue hygiene patients?
Yes. Dental Revenue 360 can help you reconnect with patients who are overdue for hygiene appointments using automated outreach. Interested patients are identified for scheduling follow-up.
Can you follow up on unscheduled treatment?
Yes. The system can help your practice follow up with patients who have not yet scheduled recommended treatment, encourage them to reconnect with your office, and organize their responses for your team.
Does this work with our existing dental software?
Dental Revenue 360 can operate alongside your existing practice management workflows. Integration and data-sharing capabilities depend on the software you use. We can review available options during your demo.
How much does Dental Revenue 360 cost?
Our automated Dental Revenue 360 solution is advertised at $499 per month per location. Dedicated human patient outreach is also available with custom pricing. We can review the service scope, setup requirements, and applicable terms during your demonstration.
Is Dental Revenue 360 HIPAA compliant?
Protecting patient information is a priority. Before using the service with protected health information, appropriate HIPAA safeguards, vendor agreements, access controls, and communication procedures must be in place. We can discuss your practice's compliance requirements during onboarding.
How quickly can our practice get started?
Implementation depends on your practice's requirements, patient data preparation, account configuration, communication setup, and testing. During your demo, we can outline the steps needed to launch your system.
How do we measure results?
Your reporting dashboard can help you monitor patient outreach, responses, interested patients, and follow-up opportunities. Appointment and production outcomes can be evaluated using available practice data.

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